Corporate social responsibility (CSR) and sustainability have been integral to AIK Banka's operations since its establishment. As a company that has been operating for over 40 years in the Serbian market, the bank is strategically committed to investing in the local communities where it operates through various initiatives and projects. Our vision for socially responsible business is to inspire positive change as a leader in the banking sector while providing steadfast support to those in need. By doing so, we are building the foundations for a safer and brighter future. We are dedicated to fostering trust and understanding among our employees while continually improving relationships with clients, partners, and the communities in which we operate. Our CSR strategy is built on long term and stable relationships with all stakeholders, with a particular focus on the following key areas: ✔ Responsible corporate governance ✔ Responsibility toward clients ✔ Responsibility toward suppliers ✔ Responsibility toward the workplace environment ✔ Responsibility toward the local community ✔ Responsibility toward the environment We prioritise investment in education and support for families, children, and young people, ensuring continuous contributions to the society and local communities in which we operate. AIK Banka remains committed to responsible business practices that inspire change and create lasting value for society and future generations. We firmly believe that business success is measured by the contributions we make to the community and the future we build together.

AIK Bank was one of the first banks in the country that started to develop ESMS (Environmental and Social Management System) with support of IFC, in 2023. Our International Financial Institution (IFI) shareholders – IFC, EBRD, EFSE and GGF - are providing expertise and guidance throughout the process to ensure that AIK Bank implements the most advanced and comprehensive system based on the highest standards of international best practices. The ESMS Policy and ESG framework focuses on the environmental issues associated with commercial lending and investments. The main provisions of the ESMS/ESG policies are as follows: • Environmental, social and governance (ESG) risks associated with the Bank's operations, relying on tools like EBRD's Environmental and Social Risk Management Manual, IFC's web-based ESG toolkit, Sustainability Framework and Performance Standards and Guidance Notes, UNEP-FI's Guide to Banking and Sustainability etc. • Protection of human and labor rights, especially those of vulnerable population groups, including children and Indigenous peoples. AIK Bank regularly updates the ESG Risk Management documents together with its banking group, shareholder and partner IFIs. The last updated version of the document is in force from December of 2023. Our commitment to regularly reviewing and upgrading our documents ensures that the Bank effectively manages environmental, social and governance risks associated with its operations to minimize its impact on the environment and its stakeholders.