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Instant Payments via QR Code

IPS Scan

Below is a guide on how to quickly and easily pay your bills using the IPS Scan option: 1. Open the AIK mBanking app and select the IPS Scan option (either before logging into the app or in the ˈPaymentsˈ section after logging in). 2. Scan the QR code from the bill or at the point of sale. 3. After scanning, a pre-filled payment order will appear on your screen. You can modify the payment amount or the urgency of the order if needed. 4. Confirm the payment by entering your PIN.

IPS Show

If you don’t have your payment card with you or haven't activated a digital wallet yet, you can still pay at points of sale using the IPS Show option in just a few simple steps: 1. Inform the cashier that you would like to pay via the IPS option. 2. Open the AIK mBanking app and select the IPS Show option (either before logging into the app or in the ˈPaymentsˈ section after logging in). 3. Enter your PIN. 4. The app will generate a QR code. Show it to the cashier, who will scan it to complete the payment. Please note that the QR code is valid for only 45 seconds. If the code expires, you will need to generate a new one to complete the payment.

IPS Transfer

To send money via the IPS Transfer option available in the AIK mBanking app, all you need is a few seconds and the phone number of the person you wish to send money to: 1. In the mBanking app, select the ˈPaymentsˈ option, then choose ˈTransfer. ˈ 2. Select the recipient from your contact list. 3. Enter the desired amount and confirm the transaction by entering your mPIN. For the transaction to be processed, the recipient must also have the ˈIPS Transferˈ service activated on their mBanking app. If this is not the case, the app will notify you that the transaction cannot be completed.
How to Activate the IPS Transfer Option?

If you wish to use the Transfer service, you first need to activate it through the AIK mBanking app by linking your phone number to your current account. To activate, select the ˈTransferˈ option from the submenu in your AIK mBanking app, then enter your full name, phone number, and choose the account from which you wish to send and receive funds through this service. Your phone number will be registered in the system and linked to your current account, after which you can both send and receive funds. Registration for the Transfer service is free.

Activate the mBanking app and explore all the additional features available to you.

Frequently Asked Questions

How do I activate the mobile banking app?

In case you don’t use electronic banking, a new version of mBanking app allows you to activate it on your own in a quick and simple manner. You may apply for the mBanking service at the nearest Bank branch. Afterwards you will be sent a PIN in a SMS message. Activate your mBanking with your PIN and account number in only 3 simple steps – quickly, easily and on your own.

What code do I need to enter when transferring money to a private individual’s account?

For general-type payments, including transfers to a private individual’s account, you may use the code 289 that refers to “transactions by citizen’s order”. For other payments find the information in the code book of financial transactions.

Can I cancel an order if I have made a mistake?

If the order has not been processed yet, you can cancel it on your own from the application. If the order has already been processed, you need to ask the Bank for its cancellation in an appropriate cancellation form.

Why is the Token app important in AIK Banka’s mBanking application?

Because you can become the user of mBanking in a quick and simple manner. After you activate the Token on your own, your login will become easy and the verification of payment orders will be even easier, while using the application will be easiest experience ever. We guarantee secure login and transaction performance and offer a new functionality of agreement with the contractual documentation. Working in the application is secured by mPIN, which serves for secure data exchange with the Bank and you are the only one who knows it because you create it on your own in the Token activation process.

How to become a user of the electronic banking app?

How to become a user of the electronic banking app? By submitting the application form and signing the electronic banking agreement at the nearest AIK Banka branch you will receive a SMS message containing PIN (personal identification number) necessary for service activation. After receiving the PIN, create your user account on the application page ( https://ebanking.aikbanka.rs/Retail/anonymous/_newUser?r=%2fRetail) and define the user name and password to be used in the future.

I have transferred my money to someone through the eBanking/mBanking apps; when will that money be in his/her account?

If you have the accounts in the same bank, money will be immediately available. If you have the accounts in different banks and if you have opted for instant payment, money will be available within a few seconds. If you have the accounts in different banks and if you haven’t opted for instant payment, money will be available within a few hours.

What is the difference between eBanking and mBanking?

Both options offer you almost identical functionalities: the eBanking app is intended for desktop or laptop computers, while the mBanking app is intended for smart mobile phones and tablet devices, giving you the opportunity to manage your finances even when you are on the move.