What are cookies?

Cookies are small text files that websites place on visitors' computers to store various information, usually specific to the visitor or the device you are using to browse the website.

Cookies are very useful, as they enable modern websites to function exactly as users expect – with a higher level of personalisation and richer interactive functionalities. All websites almost use cookies in one or another way, while each website you visit either storing cookies on your computer or reloading them from it.

Cookies allow your browsing experience on our website to be the best possible ‘remembering’ your preferences so that you don't have to re-enter the same details continuously.

You can disable cookies, but if you do so, you will not be able to use all the services on our website, nor will you see pop-up pages and other advertisements. This is because we won’t be able to determine your browsing activity on the Bank’s websites using cookies. However, you will still be able to view the content that we provide. If you do not wish to accept cookies being stored on your computer, you will need to disable cookies for this website. Disabling or deleting cookies may reduce the functionality of the website.

We hope you will accept the use of cookies and thus enjoy the best possible experience while visiting our website. However, you can refuse cookies if you change the relevant settings in your browser, and you can also configure your browser to notify you before any cookie is saved. Nevertheless, please note that if you refuse cookies, you may lose access to certain features of our website and may not be able to use it fully.

Types of Cookies We Use

Necessary Cookies –these are essential cookies for the operation of our site, enable the browsing of web pages, and secure access to the site.

Performance cookies – these allow us to count visits so that we can measure and improve the effectiveness of our website. They help us to know which pages are most and least popular and to see how visitors use our website. All information collected by cookies are accumulated and remain anonymous. If you disable performance cookies, we are unable to know when you visited our website and we will be unable to monitor the effectiveness of our website.

Functionality Cookies – these are used to recognise when you return to our website. They enable us to personalise content for you, enhance the website’s functionality, and remember your preferences.

Marketing Cookies – also known as advertising cookies, are used to deliver advertising content that is relevant to you and may be used to track the effectiveness of our advertising campaigns on the website.

Instructions for the most common browsers:

• Deleting cookies in the Microsoft Internet Explorer browser

• Deleting cookies in the Mozilla Firefox browser

• Deleting cookies in the Google Chrome browser

• Deleting cookies in the Opera browser

• How to avoid cookies set by Google Analytics and prevent tracking of website visits

More information about cookies

Find out more about cookies here: http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

We use Google Analytics/GTM on our website for anonymous reporting on site usage, for statistical purposes, to monitor the number of users we have and how often they visit our site. We collect data that indicates which of our web pages are most frequently visited, by which type of users, and from which countries.

Google Analytics is an analytical service provided by Google Inc. (“Google”). Google uses the data collected to track and examine the use of the website/application, prepare reports on site activity, and share those reports with other Google services. Google may use the data it collects to provide context and personalise ads within its own advertising network.

Collected Personal Data: ‘Cookies’ and Usage Data.

Place of processing: USA – Privacy Policy – Opt-out

Google Tag Manage is an analytical service provided by Google Inc.

Collected Personal Data: ‘Cookies’ and Usage Data.

Place of processing: USA – Privacy Policy

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioural targeting service provided by Facebook, Inc., which links the activity of this Application with the Facebook advertising network.

Collected Personal Data: ‘Cookies’ and Usage Data.

Place of processing: USA – Privacy Policy – Opt-out

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioural targeting service provided by Facebook, Inc., which connects the activity of this Application with the Facebook advertising network.

Collected Personal Data: ‘Cookies’ and Usage Data.

Place of processing: USA – Privacy Policy – Opt-out

Remarketing through Google Analytics for Display Advertising (Google Inc.)

Google Analytics for Display Advertising is a remarketing and behavioural targeting service provided by Google Inc., which links the tracking performed by Google Analytics and its ‘Cookies’ with the AdWords advertising network and ‘DoubleClick Cookies.’

Collected Personal Data: ‘Cookies’ and Usage Data.

Place of processing: USA – Privacy Policy – Opt-out