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Platinum iskustvo

Value

Concierge service

Successful people know that time is their most valuable asset. Add real value to your life, save time, let at least one segment of your commitments be taken care of by your Concierge Agent.

You will have a simple and hassle-free access to exclusive private events. Book hotels, buy airplane tickets, book tables at exclusive restaurants, use car rental services. Get tickets for cultural, music and sports events. It’s all just a phone call away. Call our Concierge Lifestyle Agents and have them arrange for you special events, surprises, gift shopping and delivery and visits to places with limited access.

Call the Bank’s Call Centre at +381 11 7859 999 from 9 a.m. to 5 p.m. on business days and select the MasterCard Platinum cardholders’ service option in your local language. The Concierge Service is available in English after 5 p.m., at weekends and during holidays.

You can also use this service by sending us an email: aikbanka@concierge-mc.com.

Emails may be written in the local language while the answer will be in English.

The AIK Banka Concierge Service provides you free of charge and the cardholder will pay for selected products/services with the MasterCard Platinum credit card issued by AIK Banka.

Enjoy a whole world of maximum benefits with AIK Banka MasterCard